HELLO THERE,
WELCOME TO MY SPACE,
I AM
Ozioma EBERechukwu Ezeugo
administrative assistant / Customer sUPPORT rEPRESENTATIVE
About me / My Story
Hello! I'm Ozioma Eberechukwu Ezeugo, an Administrative/ Customer Support Assistant with over 5 years of experience, based in Lagos State, Nigeria. Recently, I completed the Artificial Intelligent Career Essentials (AICE) course at ALX, diving into the world of AI.
With a strong background in administrative/ customer support, I sought to expand my skills in AI to embrace the technological future. This course equipped me with essential AI knowledge and practical skills, igniting my passion for innovation and problem-solving.
Explore my portfolio to see my AI projects and insights from my learning journey. Connect with me as I continue to grow and contribute to the field of artificial intelligence.
Administrative Assistant
Customer Support
AI ENTHUSIAST
Work Experience
Executive and Administrative Assistant to the CEO (Upwork)
Oct 2023-Present
- Followed SOPs in the Notion Database to perform daily administrative duties
- Research, Lead generation, and Data Entry
- Sent out Email Campaigns using Yesware
- Scheduling Activities using Airtable
- Hubspot, Pipedrive
Tean Personal Virtual Assistant (Personal Assistant to the CEO)
- Research and Data Entry
- general Administrative Assistant
Digital Exchange Academy (DEXA, Project Management Intern)
June 2023-Present
May, 2023
- Team Lead: Led and Motivated a large number of professionals to complete a course on project management taught by the Open University Uk, and Team Gannt USA under DEXA Academy.
Technical Skills
- Administrative Support
- Data Entry
- Scheduling
- Lead Generation
- Appointment Setting
- Travel Itinerary planning
- Customer Support Rep.
- Email and Calendar Management
- Graphic Designs
- Order Management
- Project Management
- Presentation Design
- Book-Keeping
- Onbording
Tools of Proficiency
- Microsoft Office Application
- Goggle WOrkspace
- Calendly
- Hubspot CRM
- Slack
- Airtable
- Canva
- Pipedrive
- Notion
- Quickbooks online
- WordPress
- Monday.com
- ClickUp
- Zoom
- Airtable
CERTIFICATIONS
ALX: Artificial Intelligent Career Essentials In View
Udemy: Mastery in Administrative Assistant Skills July, 2023
Udemy: Mastery in Canva Design for Social Media and Content Creation July, 2023
Udemy: Mastery in Notion, Project Management tools July, 2023
DIgital Exchange Academy, Project Management Intern Certification June, 2023
Digital witch Support Team, I.T Essentials, and Customer Service Mastery
December 2021
Micromedia Computer Schools: Diploma in Data Processing and Desktop Publishing
September 2012
AI PORTFOLIO
MUSIC
I had fun Prompting Udio.AI to create loving lyrics for me in less than a minute
Learn More
Infographics
I learned to convert complex data into engaging infographics using Infogram AI, making data visualization more accessible and impactful.
"Let's embark on a journey of success together;
where your goals become our shared triumphs."
